Do Strategic Behaviors Link Travel Agencies in Brazil?

Do Travel Agencies provide Sufficient Value to their Clients?

Airline commissions’ cuts and the use of Internet for reservations have severely affected Swiss travel agencies. To survive, travel agents are redesigning their job as to become travel consultants. However, customers are not willing to pay for the service provided and current fees are not representative of its perceived value. We have designed a theatre-based experiment to discover the Willingn...

Market Segmentation: the Role of Opaque Travel Agencies the Role of Opaque Travel Agencies

This paper investigates the role of discount travel agencies such as Priceline and Hotwire in the market segmentation of the hotel and airline industries. These agencies conceal important characteristics of the offered services, such as hotel locations or flight schedules. We explicitly model this opaque feature and show that it enables service providers to price discriminate between those cust...

Travel Diarrhea in Childhood “First Part; what do we know?”

Standing Repositioning travel agencies on the Internet

Dr Craig Standing has an international reputation in the ®eld of Management Information Systems. He has published widely in leading journals and presented his work at conferences worldwide. He is a counsultant to local and international companies in the private and public sector specialising in the Management of Web Sites and the use of intranets for knowledge managment. Australia. Martin has w...

Diffusion of Internet Technologies in Travel Agencies in Australia

The Internet appears to playing a role in the restructuring of some traditional business sectors in which some organisations profit and some decline. Travel agencies are being subjected to increased competition from virtual on-line travel agencies. These agencies do not possess the traditional retail outlets but exist predominantly on the Web. In addition, airline companies and travel wholesale...